Saab Wilson and Co... not that impressed
01/03/07 10:14 Filed in: Personal
I'll give you the 20 second version. Save time.
1. They said it wasn't their fault and would therefore only part fund the service (in fact they paid for labour and I paid for the parts)
2. It took ALL day.
3. When I went to pick the car up in took them 90 minutes to print me off a receipt!
4. The service light is STILL on - it needs 'zapping' .... or the car wasn't serviced. One or the other.
Going to have to pick up at a later date to get it all sorted. But I was appalled a how I was left to my own devices in the show room (good job I'm a nice guy) and the whole operation was chaos.
Apparently a good complaint can remove a Saab dealership from the main dealer network. If this is even slightly true, why the hell are they so bad!
1. They said it wasn't their fault and would therefore only part fund the service (in fact they paid for labour and I paid for the parts)
2. It took ALL day.
3. When I went to pick the car up in took them 90 minutes to print me off a receipt!
4. The service light is STILL on - it needs 'zapping' .... or the car wasn't serviced. One or the other.
Going to have to pick up at a later date to get it all sorted. But I was appalled a how I was left to my own devices in the show room (good job I'm a nice guy) and the whole operation was chaos.
Apparently a good complaint can remove a Saab dealership from the main dealer network. If this is even slightly true, why the hell are they so bad!