Yet more woes on the world of poor service
06/07/07 17:01 Filed in: Personal
View Tek TV Aerials are rubbish!!
In March we decided we needed to have our Sky (television) dish moved. To be honest, and without our knowledge, it had been placed on a neighbours chimney in error and we needed to have ours rebuilt and the dish relocated.
So we have the chimney work done by a local builder we trust. Who duly turned up, did the work in splendid fashion and left.
So then we needed our Sky dish moved. With the help of the Thomson Local (a business telephone directory) we found a company who would relocate the dish on our oversized (tall) house and guarantee the work for 12 months, all for £100 (currently $200).
The company in question is View-Tek. Or to be precise they are http://www.view-tek.co.uk and to say the service we were receiving was sub-standard is an under statement.
Initially the work was well received. They turned up only slightly late for the job and completed the task of relocating the dish within an hour. But I can't help but look back on one obvious problem to come. At some point one of the engineers said "We might have to come back and put a bigger brace on the dish". And as time would tell, he wasn't wrong.
Following the installation we suffered some pretty impressive weather, both strong winds and hard rain and it was at this point that things started to go wrong. For a lot of the time Sky has been completely loosing signal or at best bouncing around like a mad march hare.
Not a problem, we thought. After all the work was guaranteed for 12 months right?
Well, sort of.
Fact is, we've made six appointments to have the work done and only two occasions did an engineer turn up... and out of the two occasions only once was he able to do anything because the first time he hadn't the right equipment!!
SIX appointments! So somebody has had to have a day off work or stick around for six complete days. This company is based less than 10 miles away! How hard could it be?
It's obvious. It's yet ANOTHER company that once they have your money they could not give a stuff. The whole experience has soured our opinion so much we plan to drop Sky as well!! It's just not worth the effort trying to keep it.
I'm about to make the Sky call.
But just to save you any further issues, I can sincerely NOT recommend View-Tek
Who are a division of Viewteknology Ltd based at:
First Floor Laurel House Ransomwood Business Park Mansfield Nottinghamshire NG21 0HJ
You've been warned.
In March we decided we needed to have our Sky (television) dish moved. To be honest, and without our knowledge, it had been placed on a neighbours chimney in error and we needed to have ours rebuilt and the dish relocated.
So we have the chimney work done by a local builder we trust. Who duly turned up, did the work in splendid fashion and left.
So then we needed our Sky dish moved. With the help of the Thomson Local (a business telephone directory) we found a company who would relocate the dish on our oversized (tall) house and guarantee the work for 12 months, all for £100 (currently $200).
The company in question is View-Tek. Or to be precise they are http://www.view-tek.co.uk and to say the service we were receiving was sub-standard is an under statement.
Initially the work was well received. They turned up only slightly late for the job and completed the task of relocating the dish within an hour. But I can't help but look back on one obvious problem to come. At some point one of the engineers said "We might have to come back and put a bigger brace on the dish". And as time would tell, he wasn't wrong.
Following the installation we suffered some pretty impressive weather, both strong winds and hard rain and it was at this point that things started to go wrong. For a lot of the time Sky has been completely loosing signal or at best bouncing around like a mad march hare.
Not a problem, we thought. After all the work was guaranteed for 12 months right?
Well, sort of.
Fact is, we've made six appointments to have the work done and only two occasions did an engineer turn up... and out of the two occasions only once was he able to do anything because the first time he hadn't the right equipment!!
SIX appointments! So somebody has had to have a day off work or stick around for six complete days. This company is based less than 10 miles away! How hard could it be?
My Conclusion
It's obvious. It's yet ANOTHER company that once they have your money they could not give a stuff. The whole experience has soured our opinion so much we plan to drop Sky as well!! It's just not worth the effort trying to keep it.
I'm about to make the Sky call.
But just to save you any further issues, I can sincerely NOT recommend View-Tek
Who are a division of Viewteknology Ltd based at:
First Floor Laurel House Ransomwood Business Park Mansfield Nottinghamshire NG21 0HJ
You've been warned.